update 1 September 2020: eto are delivering as normal in most cases
*shipping eto decanters is free to UK, EU and USA and subsidised to all other locations. For more shipping information please see our Delivery & Returns page here
The amazing team at our UK warehouse will despatch your order within 24 hours, and same day for all orders received by 1pm (UK), Monday to Friday. You will receive shipping confirmation, and tracking (if applicable) as usual, when your order leaves our warehouse.
The couriers (DHL, DPD & Royal Mail) are all following government guidelines with contactless deliveries; and in some places, deliveries may take a day or two longer. We are aware that packages sent by Royal Mail are at risk of longer delays so please bear with them and us.
We will update this page as the situation changes.
If you have any questions you can email us at firstname.lastname@example.org .
Thank you for your continued support & understanding.
Tom & Dina at eto HQ